Terms and conditions

Intronics BV offers a wide range of products, but without sufficient stocks this has no value at all. Our strategy to ship out orders placed before 17h00 on the same day, means large stocks are required. Whether you require a single cable or 15,000 network cables, Intronicsc BV can supply within 24 hours. Below you can find the terms and conditions.


Prices

All prices are net and without VAT. All prices are subject to change without prior notice.


Payments

Payment is due strictly 30 days from date of invoice if an account has been established, or prepaid for export orders.


Shipping/order costs:

Orders under €100,- excl. VAT are increased by €14,- order costs + shipping costs. Orders up to €500,- excl. VAT are increased by €8.50 shipping costs. Free delivery at home or border for orders above €500,- excl. VAT.


Returns/Repairs

Returned goods must meet the following requirements:

  • All shipping costs and fees are prepaid by the customer
  • Copy of the original invoice with the requested RMA number included
  • Clear description of the reason of return
  • Products must be in original packaging and in same condition as when shipped

Returned goods not meeting these demands will not be accepted!
When goods are ordered incorrectly, these may be returned for refund within 6 days of purchase. These goods must be returned in the original and undamaged packaging and may not be returned with additional stickers, tape or addresses. An administration fee of € 16,00 is charged for the refund of incorrectly ordered goods. After 6 days, returns are no longer possible.


Warranty

All products are purchased with manufacturer warranty.


Cancellations

Cancellations of open orders are accepted only in writing.


Deliveries

Orders placed before 17h00 are shipped, if it's on stock, the same day.


Processing of personal data in compliance with AVG/GDPR

When you register for, or make use of our services, you provide us with personal data. By doing so, you agree that Intronics is authorized to process the provided information or personal data to comply with her legal or contractual obligations. Please read our privacy statement, as can be found on our website, attentively. If you do not agree with the processing of your personal data as explained in our privacy statement, we request that you do not make use of our services.


Sales conditions Intronics BV

You can read our sales conditions below.